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Haas Factory Outlet-Oklahoma


A Division of Timco


1720 N. Juniper
Broken Arrow, OK 74012
Tel: (918) 362-4227
Fax: (918) 836-3356
ken@timco-mti.com
 
HFO Oklahoma
A Division of Timco
Service Request

Platinum One-Call Policy Ensures Expert Service and Immediate Response

Please use the form below to contact HFO Oklahoma, or call us at (918) 362-4227.

CUSTOMER INFORMATION

Company Information
Company *
City
Address (Line 1)
Address (Line 2)
State
Zip
Contact Information
First Name *
Last Name *
Phone *
Email
Fax
Service Information
Model Number
serial Number
Problem/Service Description*
Machine Status
 Up 
Purchase Order Number
Email: service@timco-mti.com
Fax: (918) 836-3356
Please upload a purchase order with this service request, or fax or email a copy using the contact information provided on this page. Please include the PO number, name, and contact information of the person authorizing the purchase order.
Upload Purchase Order
Authorization
First Name
Last Name
Phone
Email
Purchase must be signed and received prior to scheduling. Purchase orders may be submitted with this form, faxed, or emailed to the address above.

Website requests are processed Monday-Friday, between 8:00AM and 3:30PM Central Time. Requests received after 3:30PM will be processed on the next business day. If there is a problem with your request you will be notified by phone at the number entered above.
 

Service Rates and Hours

Standard Rates & Hours

Monday through Friday 8:00AM to 5:00PM
Standard Labor Rate $125.00/hour
Standard Travel Rate $85.00/hour
Overnight Room rate, plus $35 per day for meals

Non-Standard Rates & Hours

Monday through Friday 5:00 PM to 8:00 AM $165.00/hour
Saturday and Sunday $187.50/hour (1 hour minimum)
Holidays $250.00/hour (2 hour minimum)

Payment Terms

Payment terms for all HFO service items are net 20 days from order or schedule placement.